Operations Regional Manager (Charguia, Tunisie)

Postes vacants:

1 poste ouvert

Type d'emploi désiré :

CDI

Experience :

plus 10 ans

Niveau d'étude :

DESS, DEA, Master, Bac + 5, Grandes Ecoles

Rémunération proposée :

Plus 3000 DT

Langue :

Français, Anglais, Arabe

Genre :

Indifférent

Description de l'emploi

COMPANY CONTEXT

CED Tunisia is a new and dynamic company which has recently joined and reinforced the CED Group ecosystem. CED Group is a 1,500 people group, which adds value to its clients across Europe in the field of claim management, being in claims notification/assistance, claims management, loss adjustment or repair in kind.

CED Tunisia has been created to turbocharge the growth of CED Group. It will consist of a team of IT talent to accelerate our IT change/development capability and an Operations team to support our various European offices and drive operational excellence.

OBJECTIVES

We are looking for a seasoned Operations Director, with a strong entrepreneurial spirit, who will be able to set up and run the Operations team. Our ambition is to build a 25+ person team. In addition to any other duties which may have already been assigned to the Employee and instructions given by the Board or Company.

EXPERIENCE, SKILLS AND KNOWLEDGE

• Strong background in leading administrative teams with team size of 25+ people, ideally in the insurance or financial services industry.
• Entrepreneurial track record, with experience in building a team from scratch, including talent acquisition.
• Leadership/drive of business process improvement initiatives, leading to sizeable benefits in terms of efficiency and/or quality of service.
• Great people management, making sure that the team delivers on Service Level Agreements, while maintaining a great team spirit, which is critical for the retention of staff. 

RESPONSIBILITIES

Leadership

• Implements and communicates the strategic plans of the Group.
• Act as professional adviser to the Board with respect to all aspects of the Company’s activities.

Planning and operations management

• Create a business plan each year for the Company, in line with the Group’s strategic plans.
• Supervise and control the day-to-day operations of the Company.
• Prepare annual budget and accounts
• Ensures any legal or tax requirements or regulations are met.

Human resources

• Lead the recruitment to build up the Operations team and supervise the staffing of employees
• Create and ensure a positive, healthy and safe working environment
• Monitor and report on the performance of the employees of the Company, providing coaching and taking disciplinary actions where necessary

Exigences de l'emploi

REQUIREMENTS 

• Fluent command of English.
• Mastering other European language (French, Spanish, German, Dutch, Italian) is an additional asset. 
• Experience using office programs and specialist IT systems.
• University degree.

Date d'expiration

06/10/2019

Postuler ici