| Date de publication | Type de poste | Lieu de travail | Expérience | Étude | Disponibilité | Langues | Mobilité |
| 26 juillet 2021 | CDI | El Kram, Tunis, Tunisie | Entre 1 et 2 ans | Bac + 3 | Plein temps | Arabe , Français , Anglais | International |
Description de l’annonce:
MSH INTERNATIONAL is a leading worldwide provider of Healthcare insurance solutions, a subsidiary of SIACI SAINT HONORE group with 5 regional head offices in Calgary, Paris, Dubai, Shanghai and Tunis and currently looking for:
Customer Care Administrator
You will be responsible for:
– Assessing the customers’ issues and recommending valid solutions.
– Attending all customer care requests and dispatching to appropriate department.
– Responding to emails and insured queries directly from the generic mail boxes.
– Handling complaints and escalations from the insured members.
– Following up on any customer issues requiring additional research.
We require:
1- Minimum 1 year experience in a similar environment is desired.
2- Diploma or Bachelor’s degree in a related field is preferred.
3- Proficiency in both French and English (Written & Spoken)
4- Microsoft office knowledge is a must.
6- Ability to multi-task, prioritize and adapt to various situations.
7- Strong organizational and customer service skills.
Do not hesitate to join our exceptional team !