- Postes vacants:
- 5 postes ouverts
- Type d'emploi désiré :
- CDI
- Experience :
- 1 à 3 ans
- Niveau d'étude :
- DUT, BTS, Bac + 2
- Rémunération proposée :
- Entre 500 DT et 1000 DT
- Langue :
- Anglais
- Genre :
- Indifférent
Description de l'emploi
iCOVER specializes in Wholesale of Background Screening & Business Intelligence solutions for the global market.
We are an international company with operational headquarters in Paris, backed by a network of offices worldwide, which offer strategic global reach for all your business needs. Our expertise lies in data collection, research & verification of information, analysis and reporting.
Our clients know that we are diligent, always prepared to go the extra distance to deliver compliant, accurate and timely results. Our service is dedicated, professional and reliable.
Currently, for our team in Tunis, we are looking for a :
VERIFICATION PROCESSING AGENT (in english)
Exigences de l'emploi
RESPONSIBILITIES
- Perform verbal checks by contacting different sources by phone and email
- Entering data in the company’s CRM System
- Respond to any escalations that might come from a client
- Maintain a high level of customer satisfaction
- Follow high company standards and meet deadlines
REQUIREMENTS
- Excellent or Native level of English (written and verbal)
- Fluency in a second language will be a great advantage
- Strong communication skills, both written and verbal
- Excellent time-management skills
- Problem-solving and quality-oriented attitude
- Experience in the field of customer support will be an advantage.
WHAT’S IN IT FOR YOU
- Open-ended contract (40 hours)
- Monthly salary : 850 DT (fixed net)
- Monthly Bonus scheme
- Bonus Challenge
- Luncheon voucher 5DT per worked day (first working day)
- Biannual availability bonus (600 DT twice per year)
- Health insurance (6 months seniority)
- Transportation provided by taxi (downtown at 18h00 – to home during Ramadan)
- Possible tenure after 6 months
Date d'expiration
13/10/2019