Date de publication | Type de poste | Lieu de travail | Expérience | Étude | Disponibilité | Langues |
20 janvier 2020 | CDD | Kalaa El Kebira, Sousse, Tunisie | Moins d'un an | Bac + 5 | Plein temps | Anglais |
Description de l’annonce:
A multinational company in automotive field based in Sousse region is looking for a Warranty responsible.
Main responsibilities:
- Perform research on warranties and prepare customize warranty reports.
- Review all warranty claims and administer it with warranty awarded
- Coordinate with manager and prepare repair order for authorization as per warranty requirement.
- Assist various departments and fulfill all warranty requirements.
- Assist customers with all warranty service and prepare associate documents.
- Monitor all customer inquiries and requests on all warranty issues.
- Supervise all information and update database and prepare require filling documents.
- Maintain knowledge on various warrant programs by active participation in education programs.
- Ensure customer satisfaction and ensure compliance to all warranty specifications.
- Evaluate databases and complete all data entry for warranty claims and filings.
- Manage all warranty claims, resubmit claims of required and ensure appropriate action.
- Coordinate with account departments and settle all warranty claims.
- Maintain records of customer details and warrantor references.
Specifications:
Engineer degree in mechanical field
Fluent english