Date de publication Type de poste Lieu de travail Expérience Étude Disponibilité Langues
20 janvier 2020 CDD Kalaa El Kebira, Sousse, Tunisie Moins d'un an Bac + 5 Plein temps Anglais
Description de l’annonce:

A multinational company in automotive field  based in Sousse region is looking for a Warranty responsible.

Main responsibilities:

  • Perform research on warranties and prepare customize warranty reports.
  • Review all warranty claims and administer it with warranty awarded
  • Coordinate with manager and prepare repair order for authorization as per warranty requirement.
  • Assist various departments and fulfill all warranty requirements.
  • Assist customers with all warranty service and prepare associate documents.
  • Monitor all customer inquiries and requests on all warranty issues.
  • Supervise all information and update database and prepare require filling documents.
  • Maintain knowledge on various warrant programs by active participation in education programs.
  • Ensure customer satisfaction and ensure compliance to all warranty specifications.
  • Evaluate databases and complete all data entry for warranty claims and filings.
  • Manage all warranty claims, resubmit claims of required and ensure appropriate action.
  • Coordinate with account departments and settle all warranty claims.
  • Maintain records of customer details and warrantor references.

Specifications:

Engineer degree in  mechanical field

Fluent english


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