| Date de publication | Type de poste | Lieu de travail | Expérience | Étude | Disponibilité | Langues |
| 24 février 2020 | CDD | Ariana, Tunisie | Moins d'un an | Bac + 3 | Plein temps | Anglais |
Description de l’annonce:
In order to strengthen our helpdesk team, we are looking for a technical support specialist.
The job requires a good level of English (writing and speaking).
The project we are working on is a 24/7 project, candidates must be flexible and availabile to adapt to turning shifts (morning-afternoon-night).
We are seeking for candidates with excellent interpersonal skills, willing to learn, improve themselves and work both as a part of the team and as an individual.
REQUIREMENTS & SKILLS
· Knowledge of database management, API and Back-end operations
· Basic knowledge of email activities
· The ability to troubleshoot and manage simple software
· A technical and logical thought process
· A problem-solving attitude
PREFERRED QUALIFICATIONS
· Mongodb/Robot 3T scripting
· Postman/Open API (REST)
· GraphQl
· CRM (e.g. Servicenow) & ticketing system
· Customer service experience
· JavaScript, HTML5, CSS3, Angular, React, Bootstrap and Node.js
· Swift, C, C++ and iOS environment
BENEFITS
· A competitive salary.
· An including atmosphere that will let you grow both on the professional and human side.
· Transports will be managed and guaranteed by the company during late evening and night shifts.
· Ongoing training and learning opportunities.
· Internal break/lunch areas available for the team.
If you think you are the right profile, send to us immediately your updated CV