Postes vacants:
5 postes ouverts
Type d'emploi désiré :
Temps plein
Experience :
0 à 1 an
Niveau d'étude :
Licence, Bac + 3
Rémunération proposée :
Entre 500 DT et 1000 DT
Langue :
Anglais
Genre :
Indifférent

Description de l'emploi

In order to strengthen our helpdesk team, we are looking for a technical support agent.

The job requires a good level of English (writing and speaking).

The project we are working on is a 24/7 project, candidates must be flexible and availabile to adapt to turning shifts (afternoon-night).

We are seeking for candidates with excellent interpersonal skills, willing to learn, improve themselves and work both as a part of the team and as an individual.

Exigences de l'emploi

REQUIREMENTS & SKILLS

  • Knowledge of database management, API and Back-end operations
  • Basic knowledge of email activities
  • The ability to troubleshoot and manage simple software
  • A technical and logical thought process
  • A problem-solving attitude

 

PREFERRED QUALIFICATIONS

  • Mongodb/Robot 3T scripting
  • Postman/Open API (REST)
  • CRM (e.g. Servicenow) & ticketing system
  • Customer service experience
  • Basic knowledge on scripting, programming and coding

 

BENEFITS

  • A competitive salary.
  • An including atmosphere that will let you grow both on the professional and human side.
  • Transports will be managed and guaranteed by the company during late evening and night shifts.
  • Ongoing training and learning opportunities.
  • Internal break/lunch areas available for the team.

Date d'expiration

04/04/2020

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