Carthago lab recrute
Technical support in English
In order to strengthen our helpdesk team, we are looking for a technical support agent.
The job requires a good level of English (writing and speaking).
The project we are working on is a 24/7 project, candidates must be flexible and availabile to adapt to turning shifts (afternoon-night).
We are seeking for candidates with excellent interpersonal skills, willing to learn, improve themselves and work both as a part of the team and as an individual.
REQUIREMENTS & SKILLS
* Knowledge of database management, API and Back-end operations
* Basic knowledge of email activities
* The ability to troubleshoot and manage simple software
* A technical and logical thought process
* A problem-solving attitude
PREFERRED QUALIFICATIONS
* Mongodb/Robot 3T scripting
* Postman/Open API (REST)
* CRM (e.g. Servicenow) & ticketing system
* Customer service experience
* Knowledge on scripting, programming and coding
BENEFITS
* A competitive salary.
* An including atmosphere that will let you grow both on the professional and human side.
* Transports will be managed and guaranteed by the company during late evening and night shifts.
* Ongoing training and learning opportunities.
* Internal break/lunch areas available for the team.
Comment postuler :
If you are the one we are looking for please send a mail to: [email protected]
Ville : Ariana
Nom / Entreprise : Carthago lab
Email : [email protected]
Adresse : 6 rue du metal, charguia II, la soukra, ariana