Focus Corporation recrute
Technical Support Engineers
Mission:
Within a project team as a Technical Support Engineer, you will support an operator of a SAP BI client. Your duties will include:
Managing technical incidents.
Monitoring and managing the incidents.
Ensuring quality of services provided on the perimeter of the support incidents.
Diagnosing and / or resolving technical customer problems level 2 and 3.
Ensuring preventive maintenance and customer relationship.
Providing knowledge sharing.
Profile:
Computer Engineer.
Fluency in business English is required.
Able to work effectively in a team environment.
Excellent written and verbal communication skills.
Excellent interpersonal skills.
Strong troubleshooting and problem solving skills.
Focus on quality delivery.
About Focus Group :
Focus is a Tunisian Group specialised in software engineering and IT services.
With presence in Tunisia and in Europe, Focus offers a wide range of IT solutions in the areas of embedded systems, ERP and BI, IT infrastructure solutions…
Certified ISO 9001 and CMMI L3, Focus has among its references national and worldwide leaders such as Continental, Nokia-Siemens, Parrot or SAP.
Comment postuler :
Send your CVs via [email protected] and [email protected] and [email protected]
Ville : Ariana
Nom / Entreprise : Focus
Email : [email protected]
Tel / Fax : 70 106 162
Adresse : Focus Building, ZI 33, Chotrana II, 2036 Ariana, Tunisia
Site Web : http://www.focus-corporation.com