- Postes vacants:
- 3 postes ouverts
- Type d'emploi désiré :
- Temps plein
- Experience :
- 0 à 1 an
- Niveau d'étude :
- Diplôme non validé
- Rémunération proposée :
- Entre 500 DT et 1000 DT
- Langue :
- Anglais
- Genre :
- Indifférent
Description de l'emploi
In order to strengthen our helpdesk team, we are looking for a technical support agent.
The job requires a good level of English (writing and speaking).
The project we are working on is a 24/7 project, candidates must be flexible and availabile to adapt to turning shifts (afternoon-night).
We are seeking for candidates with excellent interpersonal skills, willing to learn, improve themselves and work both as a part of the team and as an individual.
Exigences de l'emploi
REQUIREMENTS & SKILLS
- Knowledge of database management, API and Back-end operations
- Basic knowledge of email activities
- The ability to troubleshoot and manage simple software
- A technical and logical thought process
- A problem-solving attitude
PREFERRED QUALIFICATIONS
- Mongodb/Robot 3T scripting
- Postman/Open API (REST)
- CRM (e.g. Servicenow) & ticketing system
- Customer service experience
- Basic knowledge on scripting, programming and coding
BENEFITS
- A competitive salary.
- An including atmosphere that will let you grow both on the professional and human side.
- Work from home and flexible hours
- Ongoing training and learning opportunities.
- Internal break/lunch areas available for the team.
Date d'expiration
08/05/2020