- Postes vacants:
- 1 poste ouvert
- Type d'emploi désiré :
- CDI
- Experience :
- 3 à 5 ans
- Niveau d'étude :
- Licence, Bac + 3
- Rémunération proposée :
- Confidentiel
- Langue :
- Français
- Genre :
- Indifférent
Description de l'emploi
The resource will join a structured help desk team, supported by senior professionals, in our office in Tunis. He / she will support customers and users on Primeur GDPR solution.
Key areas of responsability:
• Provide technical and product assistance to users and customers, via email or phone• Analyze and solve software problems, also replicating use cases generating the issues• Communicate unresolved anomalies to the higher support level• Troubleshooting activities• Take care of the appropriate tracking, documentation and closure of the problems
Exigences de l'emploi
Profile of the candidate:
• New graduate with a Bachelor’s Degreee in computer sciences, telecommunication engineering or equivalent field• Knowledge of at least one of the following operating systems: Linux, Windows• Basic knowledge of SQL language and networking• Good ability to work in team• Good communication and listening skills• Fluent in english and French (written and verbal), knowledge of another language is a plus• Previous 6/12 months experience in a similiar role is a plus
Workplace: Tunis, centre urbain nord
To the resources that will become part of our team we offer a path of professional development with the possibility of growth and continuous training, in a solid and highly professionalizing context.
Date d'expiration
04/06/2020