- Postes vacants:
- 1 poste ouvert
- Type d'emploi désiré :
- CDI
- Experience :
- 0 à 1 an
- Niveau d'étude :
- Licence, Bac + 3
- Rémunération proposée :
- Entre 1000 DT et 1500 DT
- Langue :
- Français, Anglais, Arabe, Allemand
- Genre :
- Indifférent
Description de l'emploi
MSH INTERNATIONAL is a leading worldwide provider of Healthcare insurance solutions, a subsidiary of SIACI SAINT HONORE group with 5 regional head offices in Calgary, Paris, Dubai, Shanghai and Tunis and currently looking for:Customer Care Administrator-German speakerYou will be responsible for:-Assessing the customers’ issues and recommending valid solutions.- Attending all customer care requests and dispatching to appropriate department.- Responding to emails and insured queries directly from the generic mail boxes.- Handling complaints and escalations and communicating with managers once needed- Following up on any customer issues requiring additional research
Exigences de l'emploi
REQUIREMENTS:1- Minimum 1 year experience in a similar environment is desired2- Diploma or Bachelor’s degree in a related field is preferred3- Proficiency in German language with French and English4- Microsoft office knowledge is a must5- Excellent written verbal and communication skills6- Ability to multi-task, prioritize and adapt to various situations7- Strong organizational and customer service skills
Date d'expiration
23/09/2020