- Postes vacants:
- 4 postes ouverts
- Type d'emploi désiré :
- CDI
- Experience :
- 1 à 3 ans
- Niveau d'étude :
- DESS, DEA, Master, Bac + 5, Grandes Ecoles
- Rémunération proposée :
- Plus 3000 DT
- Langue :
- Français, Anglais, Arabe
- Genre :
- Indifférent
Description de l'emploi
Administrative position to:
• Manage and follow up of emergency cases eg : Letter of guarantee to be issued within 1 hour.• Process precertification requests for the assigned portfolio.• Handle pre-approval from healthcare providers and clients.• Manage requests according to authority limits.• Report suspected fraud cases and any sort of complaints to supervisors/manager.• Ensure the best customer service to providers, insured, coordinators, brokers by providing 24 hour helpline.• Sort the mailboxes and distribute these emails to the teams in charge.• Analyze, suggest and recommend improvement in the work area.• Handle queries related to policy benefits, claim status, network.• Must comply with the Turn Around Time of the unit and ensure it is followed throughout the operations.
Exigences de l'emploi
1- Previous experience in insurance industry or medical field
2- Customer Service experience is preferred.
3- Expatriation experience in an international environment is a plus.
4- Degree in medical fields like Pharmacy, Nursing, Anesthesia ..etc
5- Flexibility to work at night shift, during weekends and public holidays.
Date d'expiration
26/11/2020