- Postes vacants:
- 1 poste ouvert
- Type d'emploi désiré :
- CDI
- Experience :
- 5 à 10 ans
- Niveau d'étude :
- DESS, DEA, Master, Bac + 5, Grandes Ecoles
- Rémunération proposée :
- Confidentiel
- Langue :
- Français, Anglais
Description de l'emploi
HR House International is recruiting for one of her client an international Customer Care Management Company :
Business Manager (H/F)
Missions:
- Determine contact center operational strategies by conducting needs assessments, performance reviews, capacity planning, and cost/benefit analyses.
- Provide inspired leadership for the organization and support worker communication with the management team
- Contribute information and analysis to organizational strategic plans and reviews.
- Prepare performance reports by collecting, analyzing, and summarizing data and trends
- Identify and address problems and explore opportunities for the center.
Exigences de l'emploi
Profile :
- You have a degree in Management or equivalent diploma
- You have working experience in the area, preferably coming from international business contexts
- You are fluent in English language (written and spoken)
Skills:
- communication skills
- Good organizational and time management skills
- leadership skills
Date d'expiration
06/12/2020