| Date de publication | Type de poste | Lieu de travail | Expérience | Étude | Disponibilité | Langues |
| 7 janvier 2021 | CDI | Tunis, Tunisie | Entre 2 et 5 ans | Bac + 5 | Plein temps | Français , Anglais |
Description de l’annonce:
HR House International is recruiting for one of her client an international Customer Care Management Company :
Business Manager (H/F)
Missions:
– Determine contact center operational strategies by conducting needs assessments, performance reviews, capacity planning, and cost/benefit analyses.
– Provide inspired leadership for the organization and support worker communication with the management team
– Contribute information and analysis to organizational strategic plans and reviews.
– Prepare performance reports by collecting, analyzing, and summarizing data and trends
– Identify and address problems and explore opportunities for the center.
Profile :
– You have a degree in Management or equivalent diploma
– You have working experience in the area, preferably coming from international business contexts
– You are fluent in English language (written and spoken)
Skills:
– communication skills
– Good organizational and time management skills
– leadership skills