Date de publication | Type de poste | Lieu de travail | Expérience | Étude | Disponibilité |
19 avril 2021 | Tunis, Tunisie | Entre 2 et 5 ans | Bac + 5 | Plein temps | Arabe , Français , Anglais |
Description de l’annonce:
A Community manager manages online presence by developing a strategy, producing good content, analyzing usage data, facilitating customer service and managing projects and campaigns.
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Develop creative and engaging social media strategies.
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Manage the day-to-day handling of all social media channels such as LinkedIn, Facebook, Twitter, Pinterest, Instagram,YouTube, adapting content to suit different channels.
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Oversee, plan and deliver content across different platforms using scheduling tools such as Hootsuite.
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Create engaging multimedia content (and/or outsource this effectively) across multiple platforms.
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Develop, launch and manage new competitions and campaigns that promote our organisation and brand.
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Form key relationships with influencers across the social media platforms.
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Undertake audience research.
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Manage and facilitate social media communities by responding to social media posts and developing discussions.
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Monitor, track, analyze and report on performance on social media platforms using tools such as Google Analytics and Facebook insights
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Research and evaluate the latest trends and techniques in order to find new and better ways of measuring social media activity.
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Analyze competitor activity.
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Recommend improvements to increase performance.
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Set targets to increase brand awareness and increase customer engagement.
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Manage, motivate and coach junior staff such as social media executives or assistants.
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Manage a budget for social media activities.
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Educate other staff on the use of social media and promote its use within your company.
JOB EXPERIENCE
Qualification, Skills and Experience
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A solid understanding of the use of a range of social media platforms, particularly in relation to advertising/branding and customers.
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Strong copywriting and editing skills suitable for each platform, from knowing how to write a successful tweet to using effective storytelling techniques.
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Knowledge and understanding of algorithms and search engine optimisation.
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Creative skills for contributing new and innovative ideas.
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Strong communication and people skills for articulating ideas to colleagues and clients.
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Leadership qualities to lead and motivate a team.
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Excellent team working, collaboration and networking skills.
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Organisational skills, with the capacity to prioritise and work across multiple projects.
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Project and campaign management skills.
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The ability to work well under pressure in order to meet deadlines.
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Skills in data analysis and interpreting statistics.
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Online community management and customer service skills to strike the balance between publicity and stimulating direct discussion with potential and actual customers.
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An eye for detail and the ability to work accurately