Carlcare Service TN Ltd recrute
Customer Service Supervisor
************Please apply with English CV************
Transsion holdings’ branch in Tunisia is looking for 01 Customer service supervisor in Sousse to work in the smartphone industry (after-sales services).
Main Responsibilities :
Following the company strategy to find the dealers to open the service center in appointed cities
Following the company strategy to find the dealers to open the collection point in appointed cities
KPI management by region which includes : TAT\Satisfaction\RR\RWR
Following the branch image improvement and rectifying and reforming following HQ requests
Reporting：preparing daily and weekly report for line managers upon request
Spareparts sales and accessories sales to reach the targets set by the company
Basic Requirements:
Bachelor’s degree in IT, trade, telecommunication or related field of studies
3- 4 years of relevant experience in a similar position or in mobile and smartphone fields
Excellent verbal and written communication skills in English.
Advanced knowledge on MS Office Programs and other softwares (IT drive)
Strong communication and analytical skills with professional attitude
Young (maximum 35 years of age) and highly motivated to integrate a young and dynamic team.
Work conditions:
Workplace : Sousse
Working hours : 48h/week
Gross Salary : 1800 TND – 2050 TND
Language : English (chinese line manager)
About the company:
Carlcare service is the Tunisian branch of The group Transsion holdings (Known for TECNO, INFINIX and ITEL brands of smartphone), it operates all over Africa, Middle East and Asia.
for more info, please visit the website: www.transsion.com
Comment postuler :
Please send your english CV to the following adress : [email protected]
and add the job title as reference in the email
Ville : Tunis
Nom / Entreprise : Carlcare service TN Ltd
Email : [email protected]
Tel / Fax : 36302162
Adresse : Avenue de la bourse, Lac 2, Immeuble rosalys, Bloc B, 2ème étage