Date de publication | Type de poste | Lieu de travail | Expérience | Étude | Disponibilité | Langues | Mobilité |
7 septembre 2022 | CDI | Tunis, Tunisie | Entre 1 et 2 ans | Bac + 3 | 1300 – DT / Mois | Plein temps | Anglais |
Description de l’annonce:
Job Title: Salesforce Administrator / Data Specialist
Report to: Salesforce Manager
Location: Tunis
Overview of Role: The Salesforce Administrator / Data Specialist will play a prominent role in helping to monitor, clean, and maintaining the quality of Goldstar’s data on Salesforce CRM platform daily. The platform is becoming an organisational game-changer for Goldstar, and you will help to drive this transformation.
Performing the role in line with the Goldstar Values:
Family – Treating our customers and our Goldstar team members like family
Simplicity – Ensuring all of our solutions we supply for our customers are easy with no hassle
Delighting our customers – We make sure every customer enjoys working with us by exceeding their expectations and providing the highest level of customer service and a quality product
Work hard, play hard – Work hard and give our all and at the same time love and enjoy what we do
What you will do: (Including but not limited to)
· Proactive Data Monitoring
· Routinely check business data against quality control rules
· Ensure we maintain a high and consistent standard of data quality
· Data Integrity Strategy & Data Guardianship
· Create specific strategies to audit, validate, and maintain Salesforce Data
· Create and define audit plans to assess salesforce data accuracy
· Data Prep and Import
· Prepare files to perform data import into Salesforce
· Perform uploads and updates of data
· Become Goldstar’s internal tool expert for Salesforce Data and assist with integration and maintenance of other systems such as Oracle and Outlook into Salesforce
· Data Cleanup
· Identify and remove unnecessary fields and data
· Assist data integrity by merging duplicate leads, contacts, and accounts
· Teamwork, personal and business improvement
· Collaborate with the Salesforce team, including Goldstar’s GM, Team lead/salesforce Trainer, and all users to deliver continuous and ongoing improvements, and ultimately to transform the business through Salesforce
· Contribute ideas and feedback at weekly meetings
· Identify opportunities for improvement and platform enhancements
· Take full responsibility for managing time and daily activities
· Assist with Lighter-end configuration and customisation on integrated tools
· Assist with Lighter-development coding and configuration
· Enhance your platform expertise over time through continuous self-learning
· Other duties, projects & admin tasks, including support for other Goldstar teams as required
· Good Level in English is essential
What we need from you:
Previous experience
· You will probably have 1+ years of Salesforce Admin/ Developer experience
· Salesforce.com Administrator/Developer certification is desired, as is a working knowledge of the Lightning Experience desktop user interface
· Previous experience working with large data sets of information and data tools, including Data Loader
Key Skills and Attributes
· 1+ years of Salesforce Data Management
· Salesforce development experience using Apex, Visualforce, Lightning component frameworks, triggers, batch Apex, and Salesforce APIs will be a plus
· Salesforce Certifications (Certified Salesforce Platform Developer II, Salesforce Administrator) will be a plus.
· Problem-solving skills – The ability to think on your feet, the ability to work hard under pressure, and excellent problem-solving skills are three essential attributes for this role
· Strong communicator – An approachable team player with the ability to build relationships, present ideas, and possibly coach other members of the team
· Ability to work independently and remotely as well as part of a team
· A sense of urgency and the ability to work in a fast-paced and challenging work environment is essential
· Excellent organisation and time-management skills are also essential
· Computer literacy and proficiency in standard Microsoft Office applications
· Languages – Proficient English language skills, both written and oral
What we will provide:
· The opportunity for you to make a meaningful and serious contribution towards a very successful and rapidly growing business
· A supportive environment with opportunities to grow and develop your career
· A modern, fast-paced and exciting company culture
About Goldstar: Goldstar, part of the global National Pen Group, is Europe’s fastest growing Trade Supplier. Goldstar is becoming famous for unbeatable value metal and full-colour writing instruments, combined with headache free all-inclusive pricing and a passionate team who will do whatever it takes to delight their customers. Goldstar’s mission is to become the best supplier in the industry and to make all distributors love Goldstar.