| Date de publication | Type de poste | Lieu de travail | Expérience | Étude | Disponibilité |
| 5 janvier 2023 | Tunis, Tunisie | Entre 5 et 10 ans | Bac + 5 | Plein temps | Français , Anglais |
Description de l’annonce:
As a Team Leader, your Mission will be:
– Operating the designated platform to process documents and data on behalf of clients in a well-timed efficient way.
– Making sure the data quality is consistently high.
– Overseeing day-to-day operations and being hands-on in evaluating and labeling data accurately and consistently.
– Make sure the data platforms and processes are running well. Both in data collection, integration, and processing.
– Working with other teams (London, Paris) to resolve data processing and or client issues.
– Coach, guide, and support your team of data operations agents developing the team’s effectiveness and ensuring individuals’ SLAs and KPIs are met.
– Communicating the status of SLAs and KPIs and being able to act in terms of Client, Product, and Team.
– Proactively using data available to them to allocate the team to upcoming work and projects and communicating status to stakeholders
Your qualifications:
– Master’s degree in Management, Finance, or Marketing with more than three years of experience.
– Rigor and a high set of quality standards are your assets.
– Excellent visual, written, and verbal communication skills in English.
– Prior experience in a team lead position or senior member of an operations team is required.
– Previous experience in private markets is desirable, also financial services are preferable.
Good working conditions and package
Starting Date: As soon as possible