FIS recrutement – Service Delivery Analyst Senior (El Ghazala, Ariana, Tunisie)

Postes vacants:

1 poste ouvert

Type d'emploi désiré :

CDI

Experience :

1 à 3 ans

Langue :

Anglais

Description de l'emploi

Are you curious, motivated, and forward-thinking? At FIS you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.

About the team:

The Service Delivery Analyst will be part of the compliance team   who’s working within Hosting and Managed Services. His main tasks will be maintaining and improving the Information Security, Project Control and Release Management control environment for the Capital Markets and Cross Assets for our large financial institution clients.

• You will build relationships with Tier-1 Banks and Brokers
• You will be exposed to a Broad cross-section of the financial industry
• You will gain in depth knowledge of Exchange Technologies and Markets

What you will be doing:

• Performs non-technical project completion using an internal customer perspective, typically from initiation through delivery.
• Coordinate cross-functional teams through meetings and progress measurement activity which bring distinct, specific projects to completion both on time and within budget.
• Monthly SLA’s reporting
• Monthly Billing reporting
• Monthly auditing reports
• Yearly Audit and Compliance (internally/externally)

Exigences de l'emploi

What you bring:

• Bachelor’s degree in business administration or the equivalent combination of education, training, or work experience
• Excellent verbal and written communication skills to technical and non-technical audiences of various levels in the organization, e.g., executive, management, individual contributors
• Knowledge of project management standards, processes, procedures and guidelines
• Proven experience working independently under general instructions on a large variety of special projects
• Effective analytical, problem-solving, interpersonal and time management skills
• Excellent verbal and written communication skill
• Ability to utilize project management software to manage projects, e.g., MS Project and auxiliary tools
• Ability to maintain confidentiality and carry out assignments that are sensitive in nature

What we offer you:

• An attractive salary package and other bonuses as performance bonus, meals vouchers, transportation….
• Attractive range of benefits including private medical cover, dental cover, and travel insurance.
• Continuous development through our diversified training across core financial, sales and FIS solutions.
• A modern, international work environment and a dedicated and motivated, supportive team.
• A broad range of professional development possibilities, resources and opportunities

Date d'expiration

24/04/2021

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