- Postes vacants:
- 1 poste ouvert
- Type d'emploi désiré :
- CDI, Temps plein, SIVP
- Niveau d'étude :
- Licence, Bac + 3
- Rémunération proposée :
- Entre 500 DT et 1000 DT
- Langue :
- Français, Anglais, Arabe
Description de l'emploi
Are you after a high-impact role in a fast-growing organization where you can build from scratch and scale both yourself and the business? Then this one might be for you. We are looking for a talented Customer Support Specialist, who will make it easy and effortless for all Bolt users in Tunisia.
Your daily adventures will include:
- Successfully support riders/drivers through multiple channels
- Support all Bolt’s users and help them get the most out of our apps
- Create loyal fans by showing them we really care
- Contribute and share ideas to decrease the workload and improve the quality & speed of Bolt’s customer support
Exigences de l'emploi
We are looking for:
- Be a key player in building a support team in a challenging growth environment
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Fluency in English and French (bonus points for additional languages), both written and spoken
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Understand what does outstanding customer support look like and be ready to go the extra mile
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Be always ready to put customers first, be passionate about helping others
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Be curious as to why customer support is contacted in the first place and be ready to tell the story to other teams within Bolt Positive and hardworking attitude
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A positive and hard-working attitude
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Be a hustler, not stopping after 20 obstacles a day
- Willing to work full time, including weekends and evenings (working on a rotational basis)
Date d'expiration
15/05/2021