Postes vacants:
1 poste ouvert
Type d'emploi désiré :
CDI, Temps plein, SIVP
Niveau d'étude :
Licence, Bac + 3
Rémunération proposée :
Entre 500 DT et 1000 DT
Langue :
Français, Anglais, Arabe

Description de l'emploi

Are you after a high-impact role in a fast-growing organization where you can build from scratch and scale both yourself and the business? Then this one might be for you. We are looking for a talented Customer Support Specialist, who will make it easy and effortless for all Bolt users in Tunisia.

Your daily adventures will include:

  • Successfully support riders/drivers through multiple channels
  • Support all Bolt’s users and help them get the most out of our apps
  • Create loyal fans by showing them we really care
  • Contribute and share ideas to decrease the workload and improve the quality & speed of Bolt’s customer support

Exigences de l'emploi

We are looking for:

  • Be a key player in building a support team in a challenging growth environment
  • Fluency in English and French (bonus points for additional languages), both written and spoken

  • Understand what does outstanding customer support look like and be ready to go the extra mile

  • Be always ready to put customers first, be passionate about helping others

  • Be curious as to why customer support is contacted in the first place and be ready to tell the story to other teams within Bolt Positive and hardworking attitude

  • A positive and hard-working attitude

  • Be a hustler, not stopping after 20 obstacles a day

  • Willing to work full time, including weekends and evenings (working on a rotational basis)

Date d'expiration

15/05/2021

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