Binance recrute
Customer Support Specialist – Arabic
Responsibilities:
– Handle high amounts of live chat and incoming emails
– Identify and evaluate customers’ needs to deliver satisfaction
– Provide accurate, valid and comprehensive information
– Manage complaints, provide proper solutions and options within the time limits; follow up to secure resolution
– Follow communication procedures, guidelines, and policies
– Go the extra mile to engage customers
Requirements:
– 1+ years experience of proven customer facing experience or experience as a customer service representative
– Strong ability in using IT for professional use and can handle somewhat technical queries from customers
– Exceptional written communication skill and a good listener
– Ability to multi-task, prioritize, and control time effectively
– Knowledge of the cryptocurrency / blockchain field is a big plus
– Multi-lingual capability is a big plus
– Fluent in English and Arabic
– Willing to work weekends and irregular hours which will include night shifts
Conditions:
– Do something meaningful; Be a part of the future of finance technology and the no.1 company in the industry
– Fast moving, challenging and unique business problems
– International work environment and flat organization
– Great career development opportunities in a growing company
– Possibility for relocation and international transfers mid-career
– Competitive salary
– Flexible working hours, Casual work attracts
Comment postuler :
Apply: https://jobs.lever.co/binance/e3db7284-7d3e-4691-9f2a-c76c0c52bd8e
Ville : Remote position, Tunisia
Nom / Entreprise : Binance
Email : [email protected]
Adresse : Tunisia
Site Web : https://www.binance.com/en