- Postes vacants:
- 2 postes ouverts
- Type d'emploi désiré :
- CDI
- Experience :
- 1 à 3 ans
- Niveau d'étude :
- Licence, Bac + 3
- Rémunération proposée :
- Confidentiel
- Langue :
- Français, Anglais
- Genre :
- Indifférent
Description de l'emploi
About National Pen:
At National Pen, we strive to be the worldwide leader in providing high value promotional products for businesses and professionals by providing expert knowledge and effective promotional products.
With a workforce from over 30 different countries with 18 working languages, we provide a very diverse and multi-cultural environment with on-going training to provide you with the tools to be successful.
Overview of Role:
We are looking for people like us; hardworking, motivated, driven and of course fun!
This is an exciting opportunity for a motivated Microsoft Office expert to work as part of a multi-disciplined team in a dynamic, fast paced, global organization.
The successful candidate will have a strong analytical background, coupled with technical office skills and should be comfortable working on their own, or as part of a larger group to deliver best in class Business Intelligence tools.
What you will do:
- Responsible for the preparation of weekly KPI presentations for Contact Centre Director, and Managers.
- Creation of Powerpoint presentations for Directors and Managers.
- Create and maintain tables/charts/views in Excel, using formulae and pivot tables.
- Maintain and update Employee records weekly.
- Troubleshoot reporting issues raised by Contact Centre Managers/Supervisors.
- Assist the wider development team in leveraging best practices and delivering timely responses to customer queries in the day to day running of the business.
- Liaise with both technical and business colleagues located locally and in our international offices
Exigences de l'emploi
What we need from you:
- Microsoft Office certification.
- A knowledge of SQL would be an advantage.
- A passion for making high quality, innovative application solutions
- A team player with strong analytic, communication & stakeholder relationship management skills
- Ability to communicate findings, orally and visually, to a variety of audiences
Date d'expiration
14/11/2019