MSH International is looking for
Customer Care Administrator German speaker
You will be responsible for:
– Assessing the customers’ issues and recommending valid solutions.
– Attending all customer care requests and dispatching to appropriate department.
– Responding to emails and insured queries directly from the generic mail boxes.
– Handling complaints and escalations from the insured members.
– Following up on any customer issues requiring additional research.
We require:
1- Minimum 1 year experience in a similar environment is desired.
2- Diploma or Bachelor’s degree in a related field is preferred.
3- Proficiency in Russian language spoken and written with French or English (mid-level accepted)
4- Microsoft office knowledge is a must.
6- Ability to multi-task, prioritize and adapt to various situations.
7- Strong organizational and customer service skills.
Comment postuler :
Send your CV to: [email protected]
Ville : Tunis
Nom / Entreprise : MSH International
Email : [email protected]
Tel / Fax : 0021631384646
Adresse : Immeuble Azur Work Space – 42, rue Platon Zone d’activité Khaireddine Lac 3 – Tunis – TUNISIE
Site Web : http://www.msh-intl.com/global