| Date de publication | Type de poste | Lieu de travail | Expérience | Étude | Disponibilité | Langues |
| 29 avril 2022 | CDI | Sfax, Tunisie | Entre 2 et 5 ans | Bac + 3 | Plein temps | Français , Anglais |
Description de l’annonce:
CRIT is looking for an IT Service Analyst Tehnician for an oil and Gas Company
Duties:
Act as front request receiver – Respond to service desk phone calls and monitor helpdesk mailbox / Log all received requests/incident in the Help Desk Tracking Ticketing System/ Evaluate the criticality and treat all received request/incident in timely manner by assigning to the appropriate support member.
Requirements:
Minimum Licence degree (diplome de licence) in computer science/ Minimum 3 years experience as Service desk analyst in a related field/ Good understanding of ITIL V3/V4 lifecycles and processes
Based in Sfax.
Application conditions :
The application must include: the reference of the job offer you are applying for, your CV in English, a copy of your diploma and a copy of your National ID Card before the 20 April 2022.
Candidates must be fluent in both written and spoken English.
Réf: ITT042022