NATIONAL PEN recrutement – Salesforce Administrator / Data Specialist – Tunis

Description de l’annonce:

Job Title: Salesforce Administrator / Data Specialist

Report to: Salesforce Manager

Location: Tunis

Overview of Role: The Salesforce Administrator / Data Specialist will play a prominent role in helping to monitor, clean, and maintaining the quality of Goldstar’s data on Salesforce CRM platform daily. The platform is becoming an organisational game-changer for Goldstar, and you will help to drive this transformation.

Performing the role in line with the Goldstar Values:

Family – Treating our customers and our Goldstar team members like family

Simplicity – Ensuring all of our solutions we supply for our customers are easy with no hassle

Delighting our customers – We make sure every customer enjoys working with us by exceeding their expectations and providing the highest level of customer service and a quality product

Work hard, play hard – Work hard and give our all and at the same time love and enjoy what we do

What you will do: (Including but not limited to)

·  Proactive Data Monitoring

·  Routinely check business data against quality control rules

·  Ensure we maintain a high and consistent standard of data quality

·  Data Integrity Strategy & Data Guardianship

·  Create specific strategies to audit, validate, and maintain Salesforce Data

·  Create and define audit plans to assess salesforce data accuracy

·  Data Prep and Import

·  Prepare files to perform data import into Salesforce

·  Perform uploads and updates of data

·  Become Goldstar’s internal tool expert for Salesforce Data and assist with integration and maintenance of other systems such as Oracle and Outlook into Salesforce

·  Data Cleanup

·  Identify and remove unnecessary fields and data

·  Assist data integrity by merging duplicate leads, contacts, and accounts

·  Teamwork, personal and business improvement

·  Collaborate with the Salesforce team, including Goldstar’s GM, Team lead/salesforce Trainer, and all users to deliver continuous and ongoing improvements, and ultimately to transform the business through Salesforce

·  Contribute ideas and feedback at weekly meetings

·  Identify opportunities for improvement and platform enhancements

·  Take full responsibility for managing time and daily activities

·  Assist with Lighter-end configuration and customisation on integrated tools

·  Assist with Lighter-development coding and configuration

·  Enhance your platform expertise over time through continuous self-learning

·  Other duties, projects & admin tasks, including support for other Goldstar teams as required

·  Good Level in English is essential

What we need from you:

Previous experience

·  You will probably have 1+ years of Salesforce Admin/ Developer experience

·  Salesforce.com Administrator/Developer certification is desired, as is a working knowledge of the Lightning Experience desktop user interface

·  Previous experience working with large data sets of information and data tools, including Data Loader

Key Skills and Attributes

·  1+ years of Salesforce Data Management

·  Salesforce development experience using Apex, Visualforce, Lightning component frameworks, triggers, batch Apex, and Salesforce APIs will be a plus

·  Salesforce Certifications (Certified Salesforce Platform Developer II, Salesforce Administrator) will be a plus.

·  Problem-solving skills – The ability to think on your feet, the ability to work hard under pressure, and excellent problem-solving skills are three essential attributes for this role

·  Strong communicator – An approachable team player with the ability to build relationships, present ideas, and possibly coach other members of the team

·  Ability to work independently and remotely as well as part of a team

·  A sense of urgency and the ability to work in a fast-paced and challenging work environment is essential

·  Excellent organisation and time-management skills are also essential

·  Computer literacy and proficiency in standard Microsoft Office applications

·  Languages – Proficient English language skills, both written and oral

What we will provide:

·  The opportunity for you to make a meaningful and serious contribution towards a very successful and rapidly growing business

·  A supportive environment with opportunities to grow and develop your  career

·  A modern, fast-paced and exciting company culture

About Goldstar: Goldstar, part of the global National Pen Group, is Europe’s fastest growing Trade Supplier.  Goldstar is becoming famous for unbeatable value metal and full-colour writing instruments, combined with headache free all-inclusive pricing and a passionate team who will do whatever it takes to delight their customers.  Goldstar’s mission is to become the best supplier in the industry and to make all distributors love Goldstar. 

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