Postes vacants:
1 poste ouvert
Type d'emploi désiré :
CDI
Experience :
0 à 1 an
Niveau d'étude :
Licence, Bac + 3
Rémunération proposée :
Entre 1000 DT et 1500 DT
Langue :
Français, Anglais, Arabe, Allemand
Genre :
Indifférent

Description de l'emploi

MSH INTERNATIONAL is a leading worldwide provider of Healthcare insurance solutions, a subsidiary of SIACI SAINT HONORE group with 5 regional head offices in Calgary, Paris, Dubai, Shanghai and Tunis and currently looking for:Customer Care Administrator-German speakerYou will be responsible for:-Assessing the customers’ issues and recommending valid solutions.- Attending all customer care requests and dispatching to appropriate department.- Responding to emails and insured queries directly from the generic mail boxes.- Handling complaints and escalations and communicating with managers once needed- Following up on any customer issues requiring additional research

Exigences de l'emploi

REQUIREMENTS:1- Minimum 1 year experience in a similar environment is desired2- Diploma or Bachelor’s degree in a related field is preferred3- Proficiency in German language with French and English4- Microsoft office knowledge is a must5- Excellent written verbal and communication skills6- Ability to multi-task, prioritize and adapt to various situations7- Strong organizational and customer service skills

Date d'expiration

23/09/2020

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