Billing concept or paper bill to represent online web payment. Ecommerce or bank payment from electronic account. Isometric vector design.
Postes vacants:
1 poste ouvert
Type d'emploi désiré :
CDI
Experience :
5 à 10 ans
Niveau d'étude :
DESS, DEA, Master, Bac + 5, Grandes Ecoles
Rémunération proposée :
Confidentiel
Langue :
Français, Anglais

Description de l'emploi

HR House International is recruiting for one of her client an international Customer Care Management Company :

 Business Manager (H/F)

 

Missions:

  • Determine contact center operational strategies by conducting needs assessments, performance reviews, capacity planning, and cost/benefit analyses.
  • Provide inspired leadership for the organization and support worker communication with the management team
  • Contribute information and analysis to organizational strategic plans and reviews.
  • Prepare performance reports by collecting, analyzing, and summarizing data and trends
  • Identify and address problems and explore opportunities for the center.

 

 

Exigences de l'emploi

Profile :

  • You have a degree in Management or equivalent diploma
  • You have working experience in the area, preferably coming from international business contexts
  • You are fluent in English language (written and spoken)

 

Skills:

  • communication skills
  • Good organizational and time management skills
  • leadership skills

Date d'expiration

06/12/2020

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