| Date de publication | Type de poste | Lieu de travail | Expérience | Étude | Disponibilité | Langues | Mobilité |
| 4 janvier 2021 | CDI | El Kram, Tunis, Tunisie | Entre 1 et 2 ans | Secondaire | 1100 – DT / Mois | Plein temps | Français , Anglais |
Description de l’annonce:
You are passionate about Customer services ?
Eureka24 invites you to join its teams!
We are recruiting Customer Service Associates
Mission:
In incoming calls and emails, you’ll act as an ambassador for Eureka24 services.
You’ll assist our customers throughout their experience by providing advice and answers to their requests.
Responsibilities:
● Guarantee a high level of customer satisfaction
● Evaluate the needs of our customers
● Improve the customer service experience, create engaged customers
● Support customer issues and track issues to resolution
Profiles Wanted:
● Perfect oral fluency with the English and French languages
● Proven experience in remote customer relations
● Knowledge of the fundamentals of customer service and distance selling
● Working knowledge of customer mindset and market dynamics
We offer you:
● Full-time permanent contract upon hiring
● Regime of 40H / Week from monday to friday
● 20 Days of Annual Paid Leave
● Free home transport by taxi from 7 p.m.
● A gross base salary of 5 TND / hour
+ An attendance bonus of 110 TND / month
+ A transport premium of 110 TND / month
+ A language bonus of 250 TND / month