Amdoch
recrute
Customer Support Teleworking
WE HIRE customer support service
– Experience in one or more of the following areas:
* Strong customer service skills
* Ability to manage competing priorities
* Excellent communication skills (verbal and written)
* Strong problem-solving skills
-Company presentation
Our client is the Online Store Department for massage devices.
Very dynamic and rapidly growing e-commerce site, the company is a structure of 5 people.
-Job Description
You work within the Customer Service team and will be responsible for the following missions:
-Opening of investigations for lost packages
-Follow-up of customer orders in collaboration with the purchasing team and the logistics platform.
-Management of exchanges / returns, follow-up of disputes
-Contribute to improvements in the customer’s shopping experience on the site
-Incoming and outgoing calls
-Respond to Facebook comments
-Email management (customer responses)
*Required profile
The ability and the skills for resolving problem
Bac 3 (Bachelor / License) minimum
PERFECTLY SPEAKING English orally and in writing
You have already had experience in customer relations.
**
Comment postuler :
If you wish to join the team, please send your CV. and cover letter to [email protected]
Ville : teleworking
Nom / Entreprise : amdoch
Email : [email protected]
Adresse : lille france