Postes vacants:
1 poste ouvert
Type d'emploi désiré :
CDI
Experience :
3 à 5 ans
Niveau d'étude :
Licence, Bac + 3

Description de l'emploi

  • System Reporting & Support
    • Provide reliable data based on data received from different TLScontact entities
    • Translate business requirements into anonymous reporting deliverables and ensure that proper documentation is created for repeatability and quality;
    • Create reports and dashboards in HR Reporting Tool (Excel database) for delivery to stakeholders & other approved departments, based on HR reports generated with fixed frequency, in accordance with Teleperformance Group standards;
    • Automate, standardize, schedule and publish key reports and analysis to help disseminate data and insights in a controlled environment;
    • Maintains caseload of high management requests, troubleshooting problems and creating reports as requested while ensuring good quality;
  • Data Analysis & Modeling
    • Contribute to advanced modeling projects, using knowledge of statistical methods to assist with creation and calibration of validated tools or HR KPIs (Turnover, Attrition, Absenteeism, training hours, Injury/Accident at work, HR cost…)
  • Project Management
    • Provide support with department projects, including gathering requirements, collaborating with key stakeholders, and ensuring timely completion of deliverables;
    • Support regional HR team on elaboration and control of reports;

    Exigences de l'emploi

  • Formal education: Bachelor’s / Master’s Degree in Statistics, Mathematics, Social Science, or Related Field
  •                                 

  • Knowledge & experience:
    • Minimum of 3-5 years data analysis experience
    • Advanced knowledge of Microsoft Excel, typically achieved through 1-3 years of usage in a business setting
    • 1-2 years providing support for large-scale projects

    Date d'expiration

    08/01/2020

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