| Date de publication | Type de poste | Lieu de travail | Expérience | Étude | Disponibilité | Langues | Mobilité |
| 5 mars 2020 | CDD | La Soukra, Ariana, Tunisie | Moins d'un an | Bac + 3 | 1000 – DT / Mois | Plein temps | Anglais |
Description de l’annonce:
In order to strengthen our helpdesk team, we are looking for a technical support agent.
The job requires a good level of English (writing and speaking).
The project we are working on is a 24/7 project, candidates must be flexible and availabile to adapt to turning shifts (afternoon-night).
We are seeking for candidates with excellent interpersonal skills, willing to learn, improve themselves and work both as a part of the team and as an individual.
REQUIREMENTS & SKILLS
- Knowledge of database management, API and Back-end operations
- Basic knowledge of email activities
- The ability to troubleshoot and manage simple software
- A technical and logical thought process
- A problem-solving attitude
PREFERRED QUALIFICATIONS
- Mongodb/Robot 3T scripting
- Postman/Open API (REST)
- CRM (e.g. Servicenow) & ticketing system
- Customer service experience
- Knowledge on scripting, programming and coding
BENEFITS
- A competitive salary.
- An including atmosphere that will let you grow both on the professional and human side.
- Transports will be managed and guaranteed by the company during late evening and night shifts.
- Ongoing training and learning opportunities.
- Internal break/lunch areas available for the team.