Vistaprint Tunisie recrutement – Chargé(e) Clientèle Anglophone (Les Berges Du Lac II, Tunis, Tunisie)

Postes vacants:

1 poste ouvert

Type d'emploi désiré :

CDI

Langue :

Anglais

Description de l'emploi

Are you passionate about interacting directly with customers and helping to resolve their issues?

As a CARE Representative, you will handle customer service inquiries regarding products, services and site navigation in a professional and efficient manner. The selected candidate will follow established guidelines to support our commitment to providing world-class service

Your role will include:

• Answering all customer inquiries through various channels (telephone, chat, email and any additional channels as developed) in a courteous and professional manner
• Performing accurate diagnosis of inquiries and provide appropriate solutions/responses based on defined procedures
• Using appropriate systems and available resources as necessary to assist in responding to each request
• Supporting and providing information to all internal and external customers in a professional and courteous manner
• Participating in cross-functional communications and meetings to support the team/domain/center
• Performing additional responsibilities as required

Exigences de l'emploi

In return you will bring:

• Undergraduate degree in Marketing or Business Administration preferred
• Strong command of the English
• At least one (1) year of customer service experience
• Previous experience in a multi-channel customer service environment preferred
• The ability to provide excellent customer service while multi-tasking
• Experience with graphic design and/or photo imaging design software a plus

Apply https://jobs.vistaprint.com/Vistaprint/job/Tunis-Specialist-Customer-CARE-UK-1053/657394600/ today and take advantage of this exciting opportunity to be a part of this global, fast-paced and dynamic organization.

Date d'expiration

31/07/2020

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