- Postes vacants:
- 1 poste ouvert
- Type d'emploi désiré :
- CDI
- Experience :
- 1 à 3 ans
- Niveau d'étude :
- Licence, Bac + 3
- Langue :
- Français, Anglais
Description de l'emploi
You will use your technical expertise to provide solutions to complex support issues in their specific knowledge areas. You will be engaged when a relevant elevation trigger, documented in the Elevation Process, has been met (eg a complex case not solvable by the Contact Centre, two failed on-site visits, customer/Partner request ). Also, you will manage GBU elevation process for technical issues, focusing on rapid turn-around-time.
Exigences de l'emploi
A First Level University degree or equivalent working experience with1-3 years’ experience in relevant technologies and customer environments.
Date d'expiration
25/06/2021