Date de publication | Type de poste | Lieu de travail | Expérience | Étude | Disponibilité |
27 janvier 2023 | Ariana, Tunisie | Entre 2 et 5 ans | Bac + 2 | Plein temps | Français , Anglais |
Description de l’annonce:
Koïos Intelligence is on a mission to improve humanity’s well-being by building virtual assistants to deliver seamless interactions in the Insurance industry, health care and the financial industry with the goal of eliminating waiting time, reducing operational costs, and offering an unprecedented customer experience.
As part of the Data and Quality Assurance Team, you will be primarily responsible for quality assurance of Koïos products, and will contribute to the development of state-of-the-art conversational AI platforms.
Primary responsibilities
– Perform quality assurance by regularly testing our products
– Assist in organising and analysing client data
– Support the team in optimising data generation processes
– Present market research relating to the finance and insurance industry
– Analyse user feedback and activity, and iterate to enhance the user experience
– Conduct targeted user surveys to study their behaviour with new features developed by Koios
– Provide market analysis to the business tea
Requirements
– Minimum of 2 years experience in software quality assurance
– Advanced English reading and writing skills
– Intermediate French reading and writing skills
– Advanced skills in Excel and Powerpoint is a plus
– Bachelor’s degree in Business Administration, Communications, or any related field.
– Experience with Jira, an asset
– Excellent communication
– Time management
– Analytical skills
– Excellent organisational skills and attention to detail
– Ability to create test plans and cases from specifications or verbal communications
– Excellent interpersonal skills with the ability to serve as a liaison with developers, project managers, and customer support
– Competitive salary
– Opportunities to learn and expand your skill set
– Become a valued part of the diverse and inclusive Koios family
– Continuous education
– Flexible paid time off policy