Customer Service Administrator
Sousse, TN, 4061
Join the international Sales Services team as a Customer Services Administrator, where precision meets purpose. Ensure smooth and timely processing of customer orders by managing and monitoring data across specialized operating systems with efficiency and care.
Your Responsibilities:
- Responsible for creating price sheets and entering prices (customer prices) for billing to external customers, taking into account previous prices/estimated prices for customers in the billing process.
- Ensure proper evaluation, preparation and comparison of documents (e.g. invoices, cancellation invoices, accompanying notices).
- Collaborate in sales projects (e.g. coordination of delivery dates, writing accompanying notices of delivery documents for CKD/series, etc.).
- Enter orders from the customer (EDI).
- Ensure errors removal in the EDI; implementation of appropriate measures in collaboration with specialized departments (e.g. sales, production planning, etc.).
- Introduce external contracts and internal orders.
- Host data management (e.g. order reversal, account assignments / download locations, etc.).
- Introduce and create Materials price sheets.
- Promote and maintain an efficient collaboration, based on partnership with all departments with which it interacts.
Your Profile:
- Bachelor’s degree in Business Administration, Finance, or related field.
- Strong analytical skills with the ability to interpret data and generate actionable insights.
- Proficiency in Microsoft Excel and other data analysis tools.
- Perfect English
Why join us?
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Kickstart your international career by working with global teams and gaining hands‑on experience in sales operations and customer data management.
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Grow fast in a supportive environment that values your ideas, analytical skills, and drive to learn new tools and processes.
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Make a real impact by ensuring smooth customer operations, improving data quality, and contributing to key business decisions.
Join us in our mission to set new standards for excellence in the automotive manufacturing sector.
PS: Kindly ensure that your CV is submitted in English; otherwise, your application will not be considered.
Junior Technical Developer TPM
Sousse, TN, 4061
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Systèmes de faisceaux de câbles modernes et intérieurs de véhicules exclusifs: DRAEXLMAIER est synonyme d’innovations automobiles – des produits qui améliorent votre expérience de conduite. Chaque jour, environ 75 000 collaborateurs à travers le monde coopèrent pour mettre leurs connaissances, leurs compétences et leur passion des véhicules au service de cet objectif. Les personnes qui aiment prendre des responsabilités utilisent leur créativité et apportent leurs idées pour la réussite commune. Des individus comme vous!
Junior Technical Developer TPM
Job ID: 135358 Emplacement: Sousse Type de travail: Temps plein Type de contrat: Contrat à durée indéterminée
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Your Mission:
In this role, you will be instrumental in managing and optimizing production documentation and workflows, ensuring seamless operations and continuous improvement across our manufacturing activities.
Your Responsibilities:
- Prepare and maintain production-related database lists to support operational efficiency.
- Create and update documentation for production processes, including machine setting data within work cards.
- Identify improvement opportunities in existing production plans and collaborate on product enhancement initiatives.
- Manage customer data and specifications within production documentation, ensuring compliance with relevant standards and technical requirements.
- Integrate customer change requests and internal product improvements into documentation to prevent production disruptions at DRX and customer sites.
- Implement work sequences and operations based on instructions, considering ergonomic, technical, and economic factors for product variants.
- Clearly describe production processes, work operations, sequences, and equipment usage.
Your Profile:
- University degree in Mechanical, Electrical, or Industrial Engineering (or equivalent).
- Strong attention to detail and organizational skills.
- Ability to work collaboratively across departments and communicate effectively.
- Fluency in English or German is desirable.
Si vous êtes intéressé par l’offre d’emploi, prêt à relever les défis et à développer votre carrière, merci de postuler. Nous attendons de recevoir votre demande!
Personne de contact: Maryem Baklouti
Numéro de téléphone: +21673104168
Responsable Formation Mets Plant
Sousse, TN, 4061
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Systèmes de faisceaux de câbles modernes et intérieurs de véhicules exclusifs: DRAEXLMAIER est synonyme d’innovations automobiles – des produits qui améliorent votre expérience de conduite. Chaque jour, environ 75 000 collaborateurs à travers le monde coopèrent pour mettre leurs connaissances, leurs compétences et leur passion des véhicules au service de cet objectif. Les personnes qui aiment prendre des responsabilités utilisent leur créativité et apportent leurs idées pour la réussite commune. Des individus comme vous!
Responsable Formation Mets Plant
Job ID: 135230 Emplacement: Sousse Type de travail: Temps plein Type de contrat: Contrat à durée indéterminée
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We are looking for a Training Coordinator to drive strategic training plans, ensure effective operator development, and lead the training department toward high performance and operational excellence.
Your Mission
- Develop and implement a strategic training and qualification plan for workers/operators.
- Ensure and evaluate the proper execution of training activities for operational staff. Oversee the effective functioning of the training department and strengthen its leadership to guide the team toward expected results and objectives.
Core Responsibilities:
- Supervise the organization of work within the department, manage, assign tasks to, and evaluate trainers.
- Ensure the implementation and follow‑up of the integration plan (initial and complementary) for new operative recruits.
- Supervise and ensure the proper execution of training for operative personnel.
- Oversee the evaluation of trainings (immediate and delayed evaluations) and prepare corresponding reports.
- Ensure compliance with the training schedule and the satisfaction of new recruits, and take appropriate actions when needed.
- Develop and improve internal training procedures.
- Collaborate with the team in the development, updating, and validation of training materials.
- Collaborate with the team in the creation and updating of theoretical and practical evaluation tests.
- Coordinate with Werk managers for the organization and execution of the qualification program for operative personnel.
- Implement a monitoring and execution system for production department training requests.
- Establish, in coordination with the production department, a polyvalence (Multi‑skilling) plan for operative personnel.
- Monitor the achievement of objectives (KPIs) and implement action plans in case of deviations.
- Ensure the smooth execution of audits in accordance with the applied procedures.
- Lead Werk training sessions.
- Coordinate with Engineering Department for the launch of pre‑series and new series within the PVS area.
Qualifications:
- Bachelor’s degree (Bac +3)
- 3 years of experience in the automotive sector.
- Proficient in English
Additional Knowledge
- Acts as a competent point of contact for other departments.
- Demonstrates a strong teamwork spirit.
- Shows good communication skills
- Flexibility and capacity to adapt.
- Ability to distinguish between power and authority
- Dynamic and proactive, with strong organizational and leadership skills.
- Balanced personality.
- Demonstrates leadership.
- Understands their role and impact on team cohesion.
- Skills in Training of Trainers .
- Strong analytical skills.
- Ability to monitor performance indicators.
- Social management competencies.
We value proactive leadership, process orientation, and strong interpersonal skills to drive both operational and environmental performance.
Si vous êtes intéressé par l’offre d’emploi, prêt à relever les défis et à développer votre carrière, merci de postuler. Nous attendons de recevoir votre demande!
Personne de contact: Maryem Baklouti
Numéro de téléphone: +21673104168
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